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Features

Tasks

One-off actionable items for your team — driver follow-ups, compliance checks, customer callbacks. Manage them as a list or a Kanban board.

Tasks

Tasks are actionable items for your team that don't fit cleanly into the work-order pipeline. A driver report that needs a phone call. A compliance check before a route. A reminder to follow up with a vendor. Anything that needs doing but isn't a maintenance job.

Access tasks from the sidebar under General → Tasks.

When to Use a Task vs. a Work Order

  • Work order — committed maintenance. Allocates parts, labor, expected cost. Lives in the maintenance pipeline.
  • Task — anything else. Lighter weight, no parts/labor model, just title + description + assignee + due date.

If you're tempted to write a "call the driver" or "verify insurance updated" line item on a work order, that's a task.

Two Views — Table or Kanban

Tasks ship with two equal-citizen views you can toggle between from the toolbar:

  • Table view — searchable, sortable list with filter chips. Best for scanning, exporting, and bulk actions.
  • Kanban board view — five-column status board (Open, In Progress, On Hold, Completed, Cancelled). Drag cards between columns to update status. Best for daily standup-style triage.

Switch with the Table / Board toggle in the page header. Your last choice is remembered for the session.

Statistics Cards

The header cards summarise your queue at a glance:

  • Total Tasks — every task in the current view
  • Open — not started
  • In Progress — being worked on
  • Overdue — past due_date and not yet completed or cancelled (red when above zero)

List View

Columns

ColumnDescription
TitleShort task summary
StatusOpen, In Progress, Completed, Cancelled, On Hold
PriorityLow, Medium, High, Urgent (icon + colour)
TypeMaintenance, Inspection, Compliance, General, Follow-up
AssetLinked vehicle or equipment (optional)
Assigned ToThe user responsible
Due DateTarget date — turns orange when due soon, red when overdue
SourceManual, Automation, Work Order, Inspection

Filters

  • Status — five-state lifecycle
  • Priority — Low through Urgent
  • Type — five built-in categories
  • Saved Views — pin your daily filter combos

Kanban Board View

The board lays five columns side-by-side: Open, In Progress, On Hold, Completed, Cancelled.

Columns

ColumnWhat it means
OpenNot yet picked up
In ProgressActive work
On HoldPaused — waiting on someone or something
CompletedDone
CancelledWon't do

Each column header shows a count badge. Within a column, cards auto-sort by priority → due date → recency, so the most urgent work always rises to the top.

Cards

Each card surfaces what matters at a glance:

  • Priority arrow icon (down/right/up/alert, colour-coded)
  • Task title
  • Type badge
  • Linked asset (if set)
  • Due-date line — Overdue 3d, Due today, Due in 2d, or the date if further out

Click a card to open the full detail view.

Drag-and-Drop Status Changes

Drag a card to a new column to update its status. The change is optimistic — the card moves immediately and rolls back if the server rejects the update. Fastest way to triage a backlog.

Mobile

The board uses a long-press gesture on touch (200ms) to start a drag, so a finger swipe still scrolls the page normally. Short taps open the card.

Creating a Task

The Create Task button (top-right) opens a drawer with:

  • Title (required) — one-line description
  • Description — longer context
  • Type — defaults to General
  • Status — defaults to Open
  • Priority — defaults to Medium
  • Asset — optional link to a vehicle or piece of equipment
  • Assigned To — searchable picker
  • Due Date — optional date picker
  • Estimated Hours — optional time budget

Save and the new task lands in your Open column.

Task Sources

Tasks track where they came from so you can audit your inbox:

SourceOrigin
ManualCreated by a user
AutomationSpawned by an automation rule
Work OrderCreated from a work order (e.g., "follow up with customer")
InspectionCreated during an inspection (e.g., "schedule retraining")

Lifecycle

Open  →  In Progress  →  Completed
   ↓           ↓
On Hold ←──────┘

Cancelled

Mark Completed when the work is done. Use Cancelled when the task is no longer relevant — the record stays for audit but is excluded from the active queue. On Hold is for tasks blocked by something external; they don't show as overdue while paused.

Completion notes

On the task detail page you can record completion notes — a short summary of what was actually done. Useful for compliance trails and for the next person who has to do the same task.

Permissions

RoleTask Access
Admin / Fleet ManagerFull create, read, update, delete, assign
Office StaffFull create, read, update, delete
MechanicRead all, update tasks assigned to them
InspectorRead, create from inspection follow-ups
DriverRead tasks assigned to them, mark complete
Reports OnlyRead-only access

Best Practices

  • One owner per task. Assignee = accountable. Avoid round-robin or unassigned tasks.
  • Set due dates. Tasks without dates never show as overdue, so they drift forever. Even a soft "this week" date is better than none.
  • Use Type categories consistently. Tagging "Compliance" vs "Follow-up" makes filtering meaningful later.
  • Pick the right view. Use the table for ad-hoc filtering and export, the board for daily standup-style triage.
  • Close out. Completed tasks left as Open / In Progress skew your stats and overdue counts.

FAQ

What's the difference between a task and an issue? An issue is a defect on an asset (something is broken or wrong). A task is a thing that needs doing (a phone call, a check, a follow-up). Issues live in the maintenance world; tasks are general-purpose.

Can a task have parts or labor? No — that's a work order. If you find yourself wanting to log parts against a task, promote it to a work order instead.

Can I bulk-update tasks? Yes — select multiple rows in the table view and use the bulk actions toolbar. The Kanban view supports drag-and-drop one card at a time.

Why don't I see all tasks? Drivers see only tasks assigned to them. Mechanics see all but can only update their own. If you expect more, check your role.

Need Help?

Contact your organization administrator or the Yipii support team for assistance with tasks, automations, or permissions.

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