Tasks
One-off actionable items for your team — driver follow-ups, compliance checks, customer callbacks. Manage them as a list or a Kanban board.
Tasks
Tasks are actionable items for your team that don't fit cleanly into the work-order pipeline. A driver report that needs a phone call. A compliance check before a route. A reminder to follow up with a vendor. Anything that needs doing but isn't a maintenance job.
Access tasks from the sidebar under General → Tasks.
When to Use a Task vs. a Work Order
- Work order — committed maintenance. Allocates parts, labor, expected cost. Lives in the maintenance pipeline.
- Task — anything else. Lighter weight, no parts/labor model, just title + description + assignee + due date.
If you're tempted to write a "call the driver" or "verify insurance updated" line item on a work order, that's a task.
Two Views — Table or Kanban
Tasks ship with two equal-citizen views you can toggle between from the toolbar:
- Table view — searchable, sortable list with filter chips. Best for scanning, exporting, and bulk actions.
- Kanban board view — five-column status board (Open, In Progress, On Hold, Completed, Cancelled). Drag cards between columns to update status. Best for daily standup-style triage.
Switch with the Table / Board toggle in the page header. Your last choice is remembered for the session.
Statistics Cards
The header cards summarise your queue at a glance:
- Total Tasks — every task in the current view
- Open — not started
- In Progress — being worked on
- Overdue — past
due_dateand not yetcompletedorcancelled(red when above zero)
List View
Columns
| Column | Description |
|---|---|
| Title | Short task summary |
| Status | Open, In Progress, Completed, Cancelled, On Hold |
| Priority | Low, Medium, High, Urgent (icon + colour) |
| Type | Maintenance, Inspection, Compliance, General, Follow-up |
| Asset | Linked vehicle or equipment (optional) |
| Assigned To | The user responsible |
| Due Date | Target date — turns orange when due soon, red when overdue |
| Source | Manual, Automation, Work Order, Inspection |
Filters
- Status — five-state lifecycle
- Priority — Low through Urgent
- Type — five built-in categories
- Saved Views — pin your daily filter combos
Kanban Board View
The board lays five columns side-by-side: Open, In Progress, On Hold, Completed, Cancelled.
Columns
| Column | What it means |
|---|---|
| Open | Not yet picked up |
| In Progress | Active work |
| On Hold | Paused — waiting on someone or something |
| Completed | Done |
| Cancelled | Won't do |
Each column header shows a count badge. Within a column, cards auto-sort by priority → due date → recency, so the most urgent work always rises to the top.
Cards
Each card surfaces what matters at a glance:
- Priority arrow icon (down/right/up/alert, colour-coded)
- Task title
- Type badge
- Linked asset (if set)
- Due-date line —
Overdue 3d,Due today,Due in 2d, or the date if further out
Click a card to open the full detail view.
Drag-and-Drop Status Changes
Drag a card to a new column to update its status. The change is optimistic — the card moves immediately and rolls back if the server rejects the update. Fastest way to triage a backlog.
Mobile
The board uses a long-press gesture on touch (200ms) to start a drag, so a finger swipe still scrolls the page normally. Short taps open the card.
Creating a Task
The Create Task button (top-right) opens a drawer with:
- Title (required) — one-line description
- Description — longer context
- Type — defaults to General
- Status — defaults to Open
- Priority — defaults to Medium
- Asset — optional link to a vehicle or piece of equipment
- Assigned To — searchable picker
- Due Date — optional date picker
- Estimated Hours — optional time budget
Save and the new task lands in your Open column.
Task Sources
Tasks track where they came from so you can audit your inbox:
| Source | Origin |
|---|---|
| Manual | Created by a user |
| Automation | Spawned by an automation rule |
| Work Order | Created from a work order (e.g., "follow up with customer") |
| Inspection | Created during an inspection (e.g., "schedule retraining") |
Lifecycle
Mark Completed when the work is done. Use Cancelled when the task is no longer relevant — the record stays for audit but is excluded from the active queue. On Hold is for tasks blocked by something external; they don't show as overdue while paused.
Completion notes
On the task detail page you can record completion notes — a short summary of what was actually done. Useful for compliance trails and for the next person who has to do the same task.
Permissions
| Role | Task Access |
|---|---|
| Admin / Fleet Manager | Full create, read, update, delete, assign |
| Office Staff | Full create, read, update, delete |
| Mechanic | Read all, update tasks assigned to them |
| Inspector | Read, create from inspection follow-ups |
| Driver | Read tasks assigned to them, mark complete |
| Reports Only | Read-only access |
Best Practices
- One owner per task. Assignee = accountable. Avoid round-robin or unassigned tasks.
- Set due dates. Tasks without dates never show as overdue, so they drift forever. Even a soft "this week" date is better than none.
- Use Type categories consistently. Tagging "Compliance" vs "Follow-up" makes filtering meaningful later.
- Pick the right view. Use the table for ad-hoc filtering and export, the board for daily standup-style triage.
- Close out. Completed tasks left as Open / In Progress skew your stats and overdue counts.
FAQ
What's the difference between a task and an issue? An issue is a defect on an asset (something is broken or wrong). A task is a thing that needs doing (a phone call, a check, a follow-up). Issues live in the maintenance world; tasks are general-purpose.
Can a task have parts or labor? No — that's a work order. If you find yourself wanting to log parts against a task, promote it to a work order instead.
Can I bulk-update tasks? Yes — select multiple rows in the table view and use the bulk actions toolbar. The Kanban view supports drag-and-drop one card at a time.
Why don't I see all tasks? Drivers see only tasks assigned to them. Mechanics see all but can only update their own. If you expect more, check your role.
Related Features
- Work Orders — for committed maintenance work
- Issues — for defects on assets
- Automations — auto-create tasks from fleet events
Need Help?
Contact your organization administrator or the Yipii support team for assistance with tasks, automations, or permissions.